Fleet24x7 Data Collection Policy

Introduction

Fleet24x7 is committed to protecting the privacy and security of our customers’ personal information. This policy outlines the types of data we collect, the reasons for its collection, and our policies regarding the handling of this data in accordance with relevant laws and regulations.

Types of Data We Collect

1. Phone Number: Used for account verification, communication regarding bookings, and support purposes.

2. Customer Name: Used for personalization of service, booking identification, and customer support.

3. Email Address: Used for account creation, booking confirmations, notifications, and marketing communications.

4. Pickup Location: Used to provide accurate and timely cab services to the specified location.

Data Retention Policy

All collected data is retained as long as necessary for the purposes of booking and billing. Due to the nature of our services, deletion of personal data is not permitted to ensure that we can fulfill legal and operational obligations such as booking verification, dispute resolution, and billing processes.

Data sharing and privacy

• Internal Use: Fleet24x7 uses collected data internally to deliver, maintain, and enhance our services. This includes processing bookings, customer support, and service optimization.
• Third-Party Sharing: We do not share your personal information with third parties for marketing purposes. However, your data will be shared with drivers and operators as needed to fulfill your booking and ensure efficient pickup services.
• Security Measures: We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Customer Rights

Fleet24x7 is dedicated to upholding your rights to privacy and ensuring the security of your personal data. Should you have any questions or concerns about your data, please contact our customer support team.

Policy Updates

Fleet24x7 reserves the right to update this data collection policy as needed. We will notify customers of significant changes through our app or via email.

Contact Information

If you have any questions or concerns regarding our data collection policy, please contact us at:

Email: support@fleet247.in

Phone: +91-1244258350

By using our services, you agree to the terms outlined in this data collection policy. Your trust is important to us, and we are committed to protecting your privacy and ensuring the security of your personal information.